Trabajos abiertos

Party City Lead (Supervisor) - Full Time en Buffalo, NY a Party City Holdings Inc.

Fecha de publicación: 3/22/2023

Resumen de la oferta

  • Tipo de contrato:
  • Ubicación:
    Buffalo, NY
  • Tipo de empleo:
  • Experiencia:
    Not Specified
  • Fecha de publicación:
  • Pay Range
    $16.20 - $19.80 per hour

Descripción del empleo


  • You are responsible for executing best in class sales and service strategies.

  • Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise.

  • Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping experience

  • You will leverage technology to enhance the customer service experience for our internal and external customers.

  • You will cultivate an "It can be done" attitude with your team when it comes to overcoming obstacles and bringing joy to our customers.

  • Team Leads are responsible for helping deliver on sales, profit, and service targets, as well as delivering on all key Omni strategies and metrics


  • Do you possess prior retail management experience?

  • Can you lead a team in a dynamic and fast-paced environment?

  • Are you obsessed with ensuring that your customers are beyond satisfied?

  • Are you adaptable and able to manage change daily through your team?

  • Do you possess strong communication skills and the ability to build relationships with your staff and customers?


  • Team Leads will master all OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.

  • You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.

  • You will assist the Store Team Leader with team onboarding and learning.

  • You will continuously direct and coach store team members.

  • You will support the Store Team Leader in holding associates accountable to expectations.

  • Team Leads are expected to work a schedule that aligns to customer and business needs.

  • Team leads are responsible for creating an environment that promotes associate engagement and retention.

  • As part of the Leader on Duty (LOD) team, you are responsible for other various processes and procedures to ensure an efficiently operating store.


  • Comprehensive Benefit Plan

  • 401(K) Program

  • Tuition Reimbursement

  • Competitive salary

  • Fun working environment

  • Generous associate discount

  • Lifestyle benefits

Requisitos del puesto


  • The replenishment process will require you to lift, push and pull up to 25lbs daily.

  • Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required.

  • Climbing ladders is required to re-stock and obtain merchandise for our customers.

  • Ringing transactions on a register is required.

  • Utilization of our helium system to fulfill customer orders is required.

The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.

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