Our Purpose

We make it easy to create unforgettable memories.

Our Promises

Our four Promises - our values - guide us each and every day in what we do and how we do it.

CUSTOMER FIRST

We serve customers. We know our customers via data and insights, solving problems on their behalf.

PEOPLE MATTER

Our team is our strongest asset. We support each other, challenge each other, and collaborate to win.

Environmental, Social, and Governance (ESG) Philosophy

At PCHI, we believe sustainability and responsibility are integral to Party City's future success, and empowering our team members, customers, and communities to adopt and promote responsible celebration practices will be a core focus of our ongoing efforts to exercise leadership in our industry. We recently launched our inaugural Environmental, Social, and Governance (ESG) report, "Inspiring the Future of Celebration," which covers our approach in these areas:

Belonging

At PCHI, we promote the JOY of all and create an environment where all people are welcomed, celebrated, respected, and heard.

Authenticity and empathy are at the heart of our approach.

Combining authenticity and empathy is a powerful way to connect with others in a genuine and meaningful way. By being true to ourselves while also showing care and understanding for others, we build stronger relationships, foster open communication, and create positive outcomes both personally and professionally. We have three pillars of our DEI&8 Strategy that guide our work in these areas

The organization has formed two Business Resource Groups (BRGS) to support and advance its diversity, equity, inclusion, and belonging (DEIB) efforts, the Enterprise Belonging Council and Diversity Review Committee. These BRGS contribute to the development and implementation of the DEIB strategy by providing insights, perspectives, and recommendations that align with the organization's goals and values.