A Culture of
Inspiring Joy

At PCHI, we strive to create a culture of belonging that brings joy to our work. After all, people make our products, work in our stores, offices, manufacturing facilities and warehouses, and sell and distribute our products. It takes individuals of every background and experience to get the job done. All with a shared goal: to bring joy to even more people.

Our Purpose

We make it easy to create unforgettable memories.

Our Promises

Our four Promises - our values - guide us each and every day in what we do and how we do it.


We serve customers. We know our customers via data and insights, solving problems on their behalf.


Our team is our strongest asset. We support each other, challenge each other, and collaborate to win.


Anything is possible. We act with urgency, learn fast, and pivot as required.


We have fun! We always celebrate achievements, milestones, learnings, and each other.

Environmental, Social, and Governance (ESG) Philosophy

At PCHI, we believe sustainability and responsibility are integral to Party City's future success, and empowering our team members, customers, and communities to adopt and promote responsible celebration practices will be a core focus of our ongoing efforts to exercise leadership in our industry. We recently launched our inaugural Environmental, Social, and Governance (ESG) report, "Inspiring the Future of Celebration," which covers our approach in these areas:


Climate Change & Energy
Sustainable Innovation & Products
Sustainable Sourcing
Waste & Recycling

Demand for Sustainable Products
Diversity, Equity, Inclusion & Belonging
Human Capital Management
Human Rights in the Supply Chain


Corporate Governance
Cybersecurity & Customer Privacy
Philanthropy & Impact
Public Policy


At PCHI, we promote the JOY of all and create an environment where all people are welcomed, celebrated, respected, and heard.

Authenticity and empathy are at the heart of our approach.

Combining authenticity and empathy is a powerful way to connect with others in a genuine and meaningful way. By being true to ourselves while also showing care and understanding for others, we build stronger relationships, foster open communication, and create positive outcomes both personally and professionally. We have three pillars of our DEI&8 Strategy that guide our work in these areas

Become Curious

Build bridges of understanding across cultures and communities

Build Awareness

Foster appreciation of differences through celebrations and education

Stand Together

Create infrastructure that furthers DEI&B into people policies and business solutions

The organization has formed two Business Resource Groups (BRGS) to support and advance its diversity, equity, inclusion, and belonging (DEIB) efforts, the Enterprise Belonging Council and Diversity Review Committee. These BRGS contribute to the development and implementation of the DEIB strategy by providing insights, perspectives, and recommendations that align with the organization's goals and values.

Enterprise Belonging Council (EBC)

This advisory group focuses on developing and providing insight on programs and initiatives to foster a culture of belonging.

Diversity Review Committee (DRC)

This cross-functional group researches, reviews and provides recommendations on products and marketing with an inclusive lens.

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